March 19, 2009
Develop a process, a formula, an algorithm…
At Spiderz we charge AED. 370 per hour for web site maintenance. This is our hourly base rate. When customers request updates to their web sites, we use the hourly base rate to calculate number of hours of work required on a project. This helps us establish a cost fairly quickly.
If you deal with customers you need to develop a process, a formula, an algorithm that makes their life simpler and you need to apply it over and over again, consistently.
It’s just that simple and helps build trust.
