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Spiderz
April 17, 2008

Sell me once, for life…

Customer Service Sales

A brilliant sales process should be backed by a comprehensive customer service and support program.

Everything you say and do or everything that your colleagues say and do after the sale either make or break a long-term business relationship. Post-sales is when you sell for life.

A brilliant sales process does not promise repeat sales, customer loyalty and word-of-mouth.

Your customer service does.

À la carte

  • Default set to discounting?
  • Do you know your customers?
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  • What’s a quote worth?
  • The problem with the sales process…
This entry was posted on Thursday, April 17th, 2008 at 1:02 am by Yasser and is filed under Customer Service, Sales. You can follow any updates to this entry through the RSS 2.0 feed.
  • Overview

    Spiderz is a small, friendly web services company in Dubai.

    Yasser Masood started Spiderz in 2002 and runs it with Sana Nayab.

    We specialize in providing domain services, web hosting, web site development, web site maintenance, web marketing and corporate branding.

    We’re a private company and profitable since inception.

    To discuss your requirement:

    Call: +971 4 2959471
    Email: info@spiderz.com
    or view our contact details.

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  • Corporate Customers

    • Mega Carpets

      “Spiderz not only designed and conceptualized our web site, but also formulated our corporate branding and corporate communication ‘Weaving Wonders’.”
      Robert Bagatsing, International Marketing Manager

    • Austin Hughes Europe

      “Spiderz were very quick to adapt as our ideas and expectations grew – they found solutions to our challenges and never said NO, offering advice and guidance all the way.”
      Martin Hennessey, Director

    • crm Middle East

      “Spiderz have designed and built our web site just how we wanted it. It’s very easy to maintain and we know we can get help whenever we need it.”
      Lina Zarifeh, Managing Director

  • News bits!

    • Spiderz is seven years old! Almost… by Yasser on May 24, 2009
    • Lynda.com training now available to all Spiderz staff by Yasser on March 5, 2009
    • Spiderz’s chronological portfolio by Yasser on March 2, 2009
  • A thought or two...

    • Twitter may eventually kill Google search…
    • Setting up your iPhone to retrieve emails every 15 seconds or so!
    • Develop a process, a formula, an algorithm…
    • Ignoring versioned and unversioned directories in subversion using TortoiseSVN
    • Eleven steps to script your SQL Server database schema…
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