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Security

What are the potential risks if my website doesn’t have SSL?

October 9, 2023

Without SSL, data transferred between your website and its visitors is not encrypted, making it vulnerable to interception by malicious actors. This could lead to... continue reading

How can I check the validity period of my site’s SSL certificate?

October 9, 2023

To check the validity period of your SSL certificate, you can visit your website and click on the padlock icon next to the URL in... continue reading

Why does my browser say “Not Secure” even though I have an SSL certificate?

October 9, 2023

Even with an SSL certificate, browsers might display a “Not Secure” warning for several reasons. It could be due to mixed content on your page... continue reading

How can I verify the sender of an email to ensure it’s legitimate?

October 5, 2023

To verify the legitimacy of an email sender, always look beyond the display name. You can do this easily in your email software. Inspect the... continue reading

I mistakenly clicked on a link from a suspicious email claiming to be from cPanel. What steps should I take now?

October 5, 2023

While simply clicking a link may not be detrimental, act quickly! If you suspect you’ve been targeted, change your cPanel password immediately or have our... continue reading

How can I differentiate between a genuine cPanel/Webmail notification and a phishing attempt?

October 5, 2023

IMPORTANT: Our systems at Spiderz are configured to NEVER send you any WHM, cPanel or Webmail related notices. Genuine cPanel or Webmail notifications will typically... continue reading

I received an email that appears to be from my own address asking for my cPanel details. What should I do?

October 5, 2023

Be cautious! Cybercriminals can “spoof” email addresses to make it look like emails come from trustworthy sources, even your own email address. Never provide sensitive... continue reading

What is a phishing email and how do I recognize it?

October 5, 2023

Phishing emails are deceitful attempts by malicious entities to trick you into revealing sensitive information, like login credentials or personal data. They often imitate legitimate... continue reading

How do I ensure maximum security for my cPanel account?

October 4, 2023

Protecting your cPanel account is of utmost importance. One of the best practices is utilizing a password manager like Bitwarden to manage and generate strong... continue reading

How can I retrieve or reset my cPanel login password?

October 4, 2023

If you need to retrieve or reset your cPanel password, simply reach out to us. Create a support request for a password reset, and our... continue reading