Knowledge Base
Can I rename an email account in cPanel?
May 14, 2025
No, cPanel does not have a feature to rename an email address. The only option is to create a new email account and delete the... continue reading
Can I view and manage my database tables directly in cPanel?
November 21, 2023
Yes, you can view and manage your database tables directly in cPanel using phpMyAdmin, a database management tool. To access phpMyAdmin: Good to Know: phpMyAdmin... continue reading
How do I update a database user’s privileges in cPanel?
November 21, 2023
To update an existing database user’s privileges in cPanel: Good to Know: Setting user privileges requires caution; incorrect permissions might compromise your site’s functionality or... continue reading
What does ‘granting permissions’ to a database user mean, and how do I do it?
November 21, 2023
Granting permissions to a database user means assigning them specific rights to perform actions like reading, writing, or modifying the database. In cPanel, permissions can... continue reading
How do I assign a user to a database in cPanel?
November 21, 2023
After creating a database and a user, you can assign the user to the database in cPanel: Good to Know: Assigning specific privileges to users... continue reading
What are database users, and how do I create them in cPanel?
November 21, 2023
Database users are accounts that have access to interact with your databases. To create one: Good to Know: Creating separate users for different databases can... continue reading
How do I create a MySQL database in cPanel?
November 21, 2023
To create a MySQL database in cPanel: Good to Know: When naming your database, remember it’s typically prefixed with your cPanel username, forming a unique... continue reading
What is a MySQL database, and why do I need one for my website?
November 21, 2023
A MySQL database is a system for managing and storing your website’s data. It’s essential for websites that require data storage and retrieval, like eCommerce... continue reading
What’s the best practice for storing backups?
November 6, 2023
The best practice for storing backups includes keeping multiple copies in different locations. Utilize cloud storage services, external hard drives, or other secure mediums in... continue reading
Can I download backups to my local computer?
November 6, 2023
Yes, you can download backups to your local computer from cPanel. If you created a full account backup from the Files > Backup option in... continue reading
Is it possible to backup just my emails?
November 6, 2023
There isn’t a direct option in cPanel to backup all email accounts collectively. However, you can perform a full cPanel backup which includes email data.... continue reading
What is the difference between a full account backup and a partial backup in cPanel?
November 6, 2023
In cPanel, a full account backup includes everything related to your account: all files in your home directory, email configurations, databases, and settings. It’s a... continue reading
How do I restore a backup in cPanel?
November 6, 2023
To restore a backup in cPanel: Good to Know: Restoration can take some time depending on the size of the backup. Ensure that you’re restoring... continue reading
I took a backup from cPanel and can’t find it. Where do I look?
November 6, 2023
If you’ve created a backup using cPanel and can’t find it, the default location is typically your home directory. Check in the /home/username folder, where... continue reading
Does Spiderz take backups of my website and email?
November 6, 2023
Yes, Spiderz performs weekly backups of client accounts, including both websites and emails, and these backups are retained for up to 180 days. While these... continue reading
How many backups should I take of my website?
November 1, 2023
We recommend taking a backup of your website at least once a week for typical sites, and more frequently if you make regular updates. Make... continue reading
Why are backups important?
November 1, 2023
Backups are essential for safeguarding your website data and emails. They act as a safety net, allowing you to restore your site to a previous... continue reading
What’s my cPanel login URL?
November 1, 2023
To access your cPanel account, open your web browser and enter your website’s cPanel login URL: Where yourdomain.com is your actual domain name. Good to... continue reading
How do I set up email accounts in cPanel?
November 1, 2023
Setting up new email accounts in cPanel is simple. Here’s how: Good to Know: For best results, use the settings provided in cPanel when setting... continue reading
Can I access cPanel from a mobile device?
November 1, 2023
Yes, you can access cPanel from a mobile device. cPanel has a responsive design that adjusts to screen sizes, providing a user-friendly interface on smartphones... continue reading
How do I create a backup of my site in cPanel?
November 1, 2023
Creating a backup of your website in cPanel is straightforward. Follow these steps: Good to Know: It’s good practice to store multiple backups in different... continue reading
What should I do if my IP is blocked by cPanel?
October 30, 2023
If your IP is blocked by cPanel, it typically means several unsuccessful login attempts were detected, and the server’s automatic security protocols temporarily banned the... continue reading
Why am I prompted to re-enter my cPanel password?
October 30, 2023
Repeated prompts to enter your cPanel password can occur due to various reasons. It might be a security measure, especially if you’re accessing cPanel from... continue reading
What are some of the essential features provided by cPanel?
October 30, 2023
cPanel offers a suite of essential features streamlined for effective website management. These include: Good to Know: cPanel’s comprehensive features save time and effort, making... continue reading